Makro can't change

Item: Makro
Rating: 1
Author: Umash S

Tried shopping at makro springfield very very difficult and frustrating always stuff lying in rows and continous fork lift movements. Gave up eventually.

No packers in store after buying groceries poor teller had to pack all by herself.

Then get to exit unpack for.security to check.

Any have complained many times so have Colleagues and many customers we have encountered things don't change.

Go across the road and learn from Pick and Pay.

Really sad.

Umash

Helpful (0)

Replies (1)

Makro's replyOfficial

12 Jul 2023, 13:33

Good day Umash,

Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.

We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.

Please be advised that feedback will be provided.

Once again, we apologize for the inconvenience caused throughout your journey with us.

I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team

Makro's reply12 Jul 2023, 13:33

Official