makro cancelled my order but took the money

Makro cancelled my order without letting me know, but was still happy to take the money I paid for my order.

I bought myself a new grundig 5 gas glass stove top and a cooker head in black,i purchased these on line, and been waiting for over 2 weeks for them to get back to me with regards to my order. I have not heard from them, so I went and checked my online status, only to find that my order has been cancelled... I have paid for this order where is my order, no one can tell me, when you eventually get hold of someone after holding for half an hour at a time to only to get transferred to a different department, and then the phone call drops...

I am so livid at this stage, I want an answer, no one can explain what is going on where is my order or why it got cancelled etc

makro will never have me order or buy from them again.