1 reviews | Active since May 2016

26 Feb 2021, 14:12

Makro bunch of *****

I bought a **** eater online at makro with the convenience that they will deliver it, and on their website says 2-5 days, I ordered machine and I see 5 days approaching and when I check their tracking system the store has not even sent order to courier, why lie to us that I will get item within 5 days, just to attract us to buy from them, I will ever buy at makro online anymore nxa, I hate someone doing business under false pretend, I'm a business man myself and this has me running around looking for another person to do the job that at last minute, I hate how this big corporations take advantage of us

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Replies (1)
Makro
Makro's reply26 Feb 2021, 17:40
Official
Good day Lethola,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team