makro bloemfontein after sale service

On 12/12/2023 I made a post on hello peter about Makro's poor after sales service. On the 14th, I was contacted by Makro staff to say that my TV had been picked up and that it would be fixed locally. On the 28th, I was contacted again by Makro to find out if I was satisfied. I am not satisfied at all, because my tv is still not back as of 4/12/2023. I call Makro Bfn today only to be told that my TV has been sent away and is NOY being fixed locally, and that the business are now closed. So when they called me on the 14th they **** and if Makro had not waited 10 days before sending in the TV he would have already finished.