Makro Bloemfontein

My wife purchased a stove and fridge online from Makro on the 12/09/2022 (MAK***). The Fridge was delivered on the 14/09/2022 (Delivery note nr: JNB10683). After probably 20 calls the stove remains undelivered with promises that managers that will call us back, yet never do. Pathetic service to say the least. We are currently seeking legal advice on this matter.