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Dina-Lize Beyleveld
1 reviews | Active since Oct 2019
21 Oct 2019, 16:41
Makro Bloemfontein
I ordered a few things online on the 9th of October 2019. I needed this before the 17th of October 2019. I called a few times Makro’s Callcentre and everytime the consultant told me no they will come back to me, and till no i didnt receive any call or so what. I only receive an call on friday from a woman who told me no, they will refund my delivery fee to me but didnt hear anything else. On the Makro website it shows that the parcel is from 15th of October at the courier company, Dawn Wing.
I am very very disappointed and i am not going to order anything online again from Makro!
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Makro's replyOfficial
21 Oct 2019, 16:52Good day Dina-Lize,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply21 Oct 2019, 16:52
Official
Good day Dina-Lize,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Best regards,