1 reviews | Active since Jul 2018
Makro blame Covid to exploit the Consumer
I went searching for a new washing machine and I saw a very nice Whirlpool 16kg top loader at Makro on the 1st of June, it was priced for R5499, normal price. It was not on promotion. I went to look at couple more stores and decided that this machine and the kilo's was a good buy. I went back there this moring on the 9th of June just to find out that this specific machine is on "promotion" for R5799 and they claim the normal price is R7299. And the sales person just said the price went up because of the Covid 19. And the Covid gets to blame for everything! So the machine miraculously went up in price with R1800 in 8 days and it is old stock not new stock, because they only have 1 left. I even took pictures on the first of June with the regular price and is astonished how they lie. Because the regular price was not R7299, it was R5499, it was even cheaper than their "promotional" price. They are ********** and they are lying to the public!!!! They are trying to take advantage of people that did not do their homework on prices and then they even make their "deal" look like a good deal! Shame on you Makro!!!!!!!!!!
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
