KC
Keagan C
1 reviews | Active since Mar 2015
30 Mar 2015, 14:32
Makro Birthday Voucher a lie!
I have a Makro Credit card and in the contract in signing up for the card I saw that I get a R100 Birthday voucher. Now when I phone to find out where my voucher is...I get told that only a select few cardholders get sent a voucher for their birthday. Now how is that lawful when it states everywhere that having a credit card gives you access to the following benefits: <br> <br> \You will receive a world of benefits with Makro credit:<br> <br> 50% off extended warranties<br> Free delivery within 20km on purchases over R5 000<br> R100 birthday gift voucher<br> Exclusive deals<br> A variety of payment options to suit your pocket"<br> <br> Further on the page"
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Makro's replyOfficial
30 Mar 2015, 15:53Hello Chappies3,
Thank you for bringing your complaint to us , Our records shows that you have unsubscribe for any kind of communication from us except for the weekly emails that are a different kind of communication. If you wish to receive birthday vouchers from us please advise if we should subscribe you again, please choose between this means of communications as they are the only ones that we send birthday voucher through the SMS or email. Weekly emails and daily deals/weekend deals emails are only for specific adverts.
Regards
Makrocare
Thank you for bringing your complaint to us , Our records shows that you have unsubscribe for any kind of communication from us except for the weekly emails that are a different kind of communication. If you wish to receive birthday vouchers from us please advise if we should subscribe you again, please choose between this means of communications as they are the only ones that we send birthday voucher through the SMS or email. Weekly emails and daily deals/weekend deals emails are only for specific adverts.
Regards
Makrocare
Makro's reply30 Mar 2015, 15:53
Official
Hello Chappies3,
Thank you for bringing your complaint to us , Our records shows that you have unsubscribe for any kind of communication from us except for the weekly emails that are a different kind of communication. If you wish to receive birthday vouchers from us please advise if we should subscribe you again, please choose between this means of communications as they are the only ones that we send birthday voucher through the SMS or email. Weekly emails and daily deals/weekend deals emails are only for specific adverts.
Regards
Makrocare
Thank you for bringing your complaint to us , Our records shows that you have unsubscribe for any kind of communication from us except for the weekly emails that are a different kind of communication. If you wish to receive birthday vouchers from us please advise if we should subscribe you again, please choose between this means of communications as they are the only ones that we send birthday voucher through the SMS or email. Weekly emails and daily deals/weekend deals emails are only for specific adverts.
Regards
Makrocare