1 reviews | Active since Dec 2016
MAkro - Big on Life, tiny on delivery
<p>On the 25/11/2016 I bought a TV via Makro online, which I was to collect at one of the stores. When I ordered the TV, the application showed that there was available stock at the particular store. </p> <p>After a week I phoned to find out why my order status was still showing the order was still in progress and when would I get the notification to collect the TV. I was then informed that there wasn't any stock available.</p> <p>This is terrible service as they have wasted my time. I just hope the refund processs doesn't take as long.</p> <p>:( :(</p>
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have collected your item 2 days ago.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have collected your item 2 days ago.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa