BC
Becca C
1 reviews | Active since Oct 2021
13 Oct 2021, 18:25
Makro
Extremely rude staff. The man who helped me made everything my problem, one item did not have a barcode so instead of him helping us he literally told (extremely rudely) my fiancé to go and get another item. After that was resolved we had to move to another till as the card machine was not working. The man rudely clicked his fingers in my face and pointed to where I should go. Marko is *** and ruined my Saturday morning.
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Makro's replyOfficial
14 Oct 2021, 11:58Good day Becca,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply14 Oct 2021, 11:58
Official
Good day Becca,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
Please leave this with us and we will be in contact with the relevant parties at store to ensure that we put corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team