LU
Linda U
1 reviews | Active since May 2019
03 Jun 2019, 08:14
MAKRO - BAD SERVICE EVER!!!
We have heard nothing from Makro since my last writing, no feedback from Tebogo Mokoena, David Mabena nor the ladies we were conversing with. Does this mean their management is happy with the complaint or they take it we are one of those that must join the queue nothing is new to them. I am confused!!! :-(
Can we get a replacement for the IP camera that we got from Makro on 02 May 2019?
My husband awaits your call, this is frustrating and disappointing. ********** 735 - Lucky / Linda
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Makro's replyOfficial
03 Jun 2019, 09:40Good day Linda,
Thank you for taking our call.
We have advised our team to arrange collection and as soon as that is done you will be contacted to be advised. A replacement will be arranged once the collection process is complete. We sincerely apologize for the inconvenience this has caused you and the service you have received in this regard.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
We have advised our team to arrange collection and as soon as that is done you will be contacted to be advised. A replacement will be arranged once the collection process is complete. We sincerely apologize for the inconvenience this has caused you and the service you have received in this regard.
Kind Regards,
Makro Hellopeter Team
Makro's reply03 Jun 2019, 09:40
Official
Good day Linda,
Thank you for taking our call.
We have advised our team to arrange collection and as soon as that is done you will be contacted to be advised. A replacement will be arranged once the collection process is complete. We sincerely apologize for the inconvenience this has caused you and the service you have received in this regard.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
We have advised our team to arrange collection and as soon as that is done you will be contacted to be advised. A replacement will be arranged once the collection process is complete. We sincerely apologize for the inconvenience this has caused you and the service you have received in this regard.
Kind Regards,
Makro Hellopeter Team