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Susan S
1 reviews | Active since Jun 2020
04 Aug 2025, 09:53
Makro bad service continues
I recently complained about disgusting service received from Makro online. Hello Peter advised that Makro responded to me directly. This is completely untrue. To date I have had no resolved to my issue and the bad service continues
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Susan S's updateReviewer Update
06 Aug 2025, 20:17I did not receeve an invoice for my last order. Numerous attempts to resolve. Last incident I was kept on whatsapp line for 30 min and then the person who was helping me told me at just before 5pm they could not help me and "passed me to another department who did not respond. Clearly this person wanted to go home and dumped me - disgusting! Please phone me on *** to resolve. I am done with your so called "Whatsapp assistance"
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Susan S's update06 Aug 2025, 20:17
Reviewer Update
I did not receeve an invoice for my last order. Numerous attempts to resolve. Last incident I was kept on whatsapp line for 30 min and then the person who was helping me told me at just before 5pm they could not help me and "passed me to another department who did not respond. Clearly this person wanted to go home and dumped me - disgusting! Please phone me on *** to resolve. I am done with your so called "Whatsapp assistance"