PF
Paballo F
1 reviews | Active since Dec 2018
05 Dec 2018, 14:06
Makro bad online service!
Ordered products over two weeks ago and still no delivery. When calling them, the call center agents will give you one story while the store gives you another. No one knows where my order is but when you order online they are quick to deduct from your account. No accountability at all. Very disappointed in makro!
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Replies (2)0
Replies (2)
Makro's replyOfficial
07 Dec 2018, 15:55Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
Makro's reply07 Dec 2018, 15:55
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
PF
Paballo F's updateReviewer Update
10 Dec 2018, 11:54Still no response from Makro. 19 days after placing and paying for my order. Way over your 7-10 working days promise. Disappointment doesn't even begin to describe how I feel right now!
PF
Paballo F's update10 Dec 2018, 11:54
Reviewer Update
Still no response from Makro. 19 days after placing and paying for my order. Way over your 7-10 working days promise. Disappointment doesn't even begin to describe how I feel right now!