Makro - Bad delivery service

I ordered a fridge from Macro online on a Sunday night. They say its 2-5 Working days for delivery. When I phoned them by Tuesday to find out when my fridge will be delivered, they said it will be there by Thursday. Thursday came and by 16:00, nothing delivered. I contacted them and they said its on its way to Cape town. My details on their system is Onverwacht , Lephalale in Limpopo. My fridge is on its way to Cape town, and I have done all my groceries for the month, also have people coming over this weekend. Now I don’t have a fridge. MAKRO made the mistake according to the delivery service. Now I call there and every time I get transferred to a different person. No one assists me; I don’t know when will my fridge be delivered for sure. They say it will be this Monday. So by then it will be 8 days before I received my item and in mean time I have food going bad and the inconvenience of no fridge. Who will pay me this damages, and for the inconvenience I must go through. I have to call them the whole time and don’t get any joy.