KM
Khotso M
1 reviews | Active since May 2025
05 May 2025, 12:08
Makro bad Customer Service. Cant return items.
I wanted to return an item which was falsely advertised. I was told they will send a courier to come and collect the item. It has been over 1 Month. I keep calling them every week and all they say to me is they are sorry for the inconvenience. Never shop with Makro Online again. Worst experience.
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Replies (2)KM
Khotso M's updateReviewer Update
22 May 2025, 14:12After almost two Months, the item was finally collected, but now it has been a week and there is still no feedback about the return or them having received the item. I wonder when will I get my money back?
KM
Khotso M's update22 May 2025, 14:12
Reviewer Update
After almost two Months, the item was finally collected, but now it has been a week and there is still no feedback about the return or them having received the item. I wonder when will I get my money back?
KM
Khotso M's updateReviewer Update
29 May 2025, 15:00I just called Makro and they told me my item still appears as if it has not been collected. I have the waybill from Value express but I'm still struggling to get my money back. Makro is the worst online/custome service shopping experience I've ever had.
KM
Khotso M's update29 May 2025, 15:00
Reviewer Update
I just called Makro and they told me my item still appears as if it has not been collected. I have the waybill from Value express but I'm still struggling to get my money back. Makro is the worst online/custome service shopping experience I've ever had.