WO
Willnes O

1 reviews | Active since Aug 2020

12 Dec 2022, 12:58

MAKRO BAD BAD SERVICE

Om 23 November 22 I bought a number of items from Makro online during the Black Friday week.

One item I bought was out of stock of which I was only notified after I purchased the microwave.

As I saw the same item at another store that had stock I bough it there and immediately informed Makro that they should cancel the order for the microwave and please refund me the money.

today it is the 12 Des 22 and after 5 emails and about and hours time waiting to speak to a consultant I have still not gotten ANY response from Makro.

I have received all of my orders items, including the microwave that has been returned to Makro and yet there system doesn't even show that it has been sent for delivery.

My credit card account is due soon and I don't know how that amount will be paid.

I won't be buying ANY thing from Makro again... Just stick to takealot...

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