Makro BAD at DELIVERIES.

I ordered 2 items from Makro. I requested that it be delivered to my house. I even put additional comments for delivery. I then received an SMS from Makro stating that I can collect part of my order in Woodmead. I live in Boksburg so why would I request collection in Woodmead. I called the contact center and was told it was resolved that both items will be delivered at my house. Contact centre ref number = *** and I spoke to Vincent. So one items wese delivered to my house and the other is in Woodmead for me to collect. THIS IS ABSOLUTLEY CRAZY. Makro is the worst at deliveries.