ZV
Zach V
1 reviews | Active since Oct 2018
19 Feb 2025, 09:28
Makro bad after sales service
We purchased a Hisense 514L side-by-side fridge/freezer with a water dispenser from Makro, and it was handed over to the courier company on the 4th and delivered on 10 February 2025. My wife followed the instructions, but the fridge didn't work. We tried contacting *** and ***, but we haven't received any reply or assistance.
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Replies (3)0
Replies (3)ZV
Zach V's updateReviewer Update
12 Mar 2025, 08:37Still, up to today, no replacement. There was an electrition from Makro, and we were told the gas is completed, and it is a brand new fridge we purchased from Makro,it has been more than a month and we sit with the faulty appliance
ZV
Zach V's update12 Mar 2025, 08:37
Reviewer Update
Still, up to today, no replacement. There was an electrition from Makro, and we were told the gas is completed, and it is a brand new fridge we purchased from Makro,it has been more than a month and we sit with the faulty appliance
ZV
Zach V's updateReviewer Update
15 Mar 2025, 09:22My wife tried to contact and email with no reply, see service call details below
Service call booking [#B36G] = { Hisense reference number is ***. [#BB05] }
Service call booking [#B36G] = { Hisense reference number is ***. [#BB05] }
ZV
Zach V's update15 Mar 2025, 09:22
Reviewer Update
My wife tried to contact and email with no reply, see service call details below
Service call booking [#B36G] = { Hisense reference number is ***. [#BB05] }
Service call booking [#B36G] = { Hisense reference number is ***. [#BB05] }
ZV
Zach V's updateReviewer Update
07 Apr 2025, 08:30The Team from Makro Montague Gardens assisted us. They are so helpful and friendly, but unfortunately, the online support did not assist
ZV
Zach V's update07 Apr 2025, 08:30
Reviewer Update
The Team from Makro Montague Gardens assisted us. They are so helpful and friendly, but unfortunately, the online support did not assist