IN
Idris N

1 reviews | Active since Mar 2026

04 Mar 2026, 16:02

Makro Artificial Astro Turf

Bought "Good Quality" Artificial Turf from Makro Online. The turf started deteriorating after 3 months. The grass fibres are falling off and continues to deteriorate. Makro refuses to replace/refund.

0
Replies (6)
IN
Idris N's update05 Mar 2026, 11:52
Reviewer Update
Dear Makro

Apologizing for the poor quality of the product and refusing or declining to assist me is not acceptable to me. The Astro Turf was of a poor inferior quality and your description of the product in your website is clearly misleading. I request a refund or replacement of the product.
IN
Idris N's update05 Mar 2026, 14:23
Reviewer Update
Dear Makro

I bought the product on your Makro website and not from a third party. You can't pass the responsibility to honour quality issues with products to a third party when such products are purchased on your Makro website. This is like running a **** to sell inferior quality goods and than hiding behind "third parties". I could have purchased from elsewhere like China Mall but I opted to buy from Makro because of the perceived good quality and after sales service. Clearly this is not the case.
IN
Idris N's update15 Mar 2026, 14:17
Reviewer Update
I bought the product from Makro and from a "Supplier". I need Makro to replace or refund me.
IN
Idris N's update15 Mar 2026, 14:17
Reviewer Update
bought the product from Makro and not from a "Supplier". I need Makro to replace or refund me.Add your reply
IN
Idris N's update15 Mar 2026, 14:51
Reviewer Update
Please show where does it say that on your online website. The product is still available on your website.
IN
Idris N's update18 Mar 2026, 15:28
Reviewer Update
See you in the small claims court.