Makro arrogant delivery

I ordered items online for delivery.. 2 days later, i received email i must rate their service, because order complete and goods have been delivered.. I did not received my goods. The driver marked goods as delivered, because he did not make it in time for delivery. After several attempts to get hold of the driver, he said that he will deliver the next morning first thing6. He marked it as delivered, otherwise he had to return the parcel and then someone else will get the delivery, he will loose money not delivering the parcel. Makro is absolutely useless, i tried to contact them and all they say is that the parcel was shipped via delivered, while it was not.... They told me they will ask for the proof of delivery from driver5, which will take upto 7 days.

Do yourself a favor, never order anything online from Makro. There is always a problem with their deliveries. This was my last time ever doing any business with makro, whether it is online or in store, the staff simply don't care, no customer services. To add fuel to the fire. The driver never appologised, but instead told me i must communicate better with him. How arrogant can you get. No custoservices, and then thru want to tell me i must commicate better. ***** YOU MAKRO, YOU WILL NEVER SEE ME AGAIN!!!?!