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Shaaista C

1 reviews | Active since Jan 2019

03 Aug 2020, 17:58

Makro are *******

This is the third hello peter review that I’ve written and I still haven’t been refunded my money since the 17th of May. I am now going to pursue legal action for damages as well at interest owed on my credit card for this amount.

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Replies (1)
Makro
Makro's reply03 Aug 2020, 18:04
Official
Good day Shaaista,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team