MN
Mabutho N
1 reviews | Active since Jul 2020
07 May 2025, 20:20
Makro are ******* that take money and not deliver and not refund
I bought an ssd online on the 4th of May and it was due for delivery on the 8th of May. On the 7th of May I got an sms that my order has been canceled and refund would be done in 7-14 days. Imagine having to wait for 3 weeks to get money back and you still need the product. The money is gaining interest in their account. What is sad is that reviews I see online show that Makro never pays back the money. This is outright thievery. This business needs to be shut down for *****ing from customers.
I want my money back!!!
Helpful (0)
Replies (2)0
Replies (2)MN
Mabutho N's updateReviewer Update
08 May 2025, 19:25I didn't receive a response from Makro but that of Hello Peter. Why should the public be deceived?
MN
Mabutho N's update08 May 2025, 19:25
Reviewer Update
I didn't receive a response from Makro but that of Hello Peter. Why should the public be deceived?
MN
Mabutho N's updateReviewer Update
09 May 2025, 18:15Makro’s reply
09 May 2025 at 10:29
Hi Mabutho,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are taking everything you mentioned into consideration
As advised before, your refund has been initiated and will reflect in 7-14 working days from the date of processing.
We will make sure this does not happen in the future. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
I am never going to understand anything you say all I want is my money. Rest assured you have lost a customer and more. Please tell me what takes so long in refunding moneuyy that is not yours? You want to earn interest at my expense? I'll be giving negative reviews from now onwards about Makro. Why should I wait 3 weeks? Tell me what is there to understand? Inconvenience and your uncaring attitude?
09 May 2025 at 10:29
Hi Mabutho,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are taking everything you mentioned into consideration
As advised before, your refund has been initiated and will reflect in 7-14 working days from the date of processing.
We will make sure this does not happen in the future. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
I am never going to understand anything you say all I want is my money. Rest assured you have lost a customer and more. Please tell me what takes so long in refunding moneuyy that is not yours? You want to earn interest at my expense? I'll be giving negative reviews from now onwards about Makro. Why should I wait 3 weeks? Tell me what is there to understand? Inconvenience and your uncaring attitude?
MN
Mabutho N's update09 May 2025, 18:15
Reviewer Update
Makro’s reply
09 May 2025 at 10:29
Hi Mabutho,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are taking everything you mentioned into consideration
As advised before, your refund has been initiated and will reflect in 7-14 working days from the date of processing.
We will make sure this does not happen in the future. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
I am never going to understand anything you say all I want is my money. Rest assured you have lost a customer and more. Please tell me what takes so long in refunding moneuyy that is not yours? You want to earn interest at my expense? I'll be giving negative reviews from now onwards about Makro. Why should I wait 3 weeks? Tell me what is there to understand? Inconvenience and your uncaring attitude?
09 May 2025 at 10:29
Hi Mabutho,
Thank you for your feedback on Hellopeter.
We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are taking everything you mentioned into consideration
As advised before, your refund has been initiated and will reflect in 7-14 working days from the date of processing.
We will make sure this does not happen in the future. Please accept our apologies for any inconvenience or distress caused.
Your patience and understanding are greatly appreciated.
Kind regards,
Makro Social Media Team
I am never going to understand anything you say all I want is my money. Rest assured you have lost a customer and more. Please tell me what takes so long in refunding moneuyy that is not yours? You want to earn interest at my expense? I'll be giving negative reviews from now onwards about Makro. Why should I wait 3 weeks? Tell me what is there to understand? Inconvenience and your uncaring attitude?