CF
Crystal F
1 reviews | Active since Oct 2019
09 Feb 2025, 19:38
Makro are ********s!
I ordered goods on black friday, half my order arrived. I have escalated 3 times, offered camera footage of the courier delivering half the goods. Was promised they would be delivered or I would be refunded 3 times. Still nothing from Nov 2024 to now Feb 2025. Every month I order almost 2k of stock. Now I will move to Takealot, at least they and their couriers don't ***** from you! Makro as far as I am concerned your a bunch of organized cyber ********s. I want my money back from you lot and I will post all over the net until I get my money or my goods!
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Makro's replyOfficial
21 Feb 2025, 08:47Hi Crystal,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 2 to 10 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
If you need any further assistance, kindly email us on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 2 to 10 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
If you need any further assistance, kindly email us on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply21 Feb 2025, 08:47
Official
Hi Crystal,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 2 to 10 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
If you need any further assistance, kindly email us on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 2 to 10 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
If you need any further assistance, kindly email us on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,