MS
Manuel S

1 reviews | Active since Dec 2018

17 Dec 2018, 12:31

Makro are *****

MAKRO Polokwane has a home gym on their floor which is on sale for R5'499.00. However they have only 1 left in the storeroom and the boxes are open so the salesman cannot guarantee that all the parts are there. First they tell me they getting stock before christmas. Today, 17 Dec. they tell me they only getting stock in January and they will not be able to give me the item at the discounted price in January.

therefore it is false advertising.

Nowhere in the store does it say any limit on the stock. no where in the store do they say how many they have in stock. I, in good faith went to buy the item, and they cannot keep a simple promise of supply. sorry to say but I am disappointed. According to staff management is not available. A supervisor told me there is nothing he can do. As usual the customers are not important to the staff or management.

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Replies (1)
Makro
Makro's reply18 Dec 2018, 12:14
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team

Best regards,