MAKRO are common ******** and ***** taking the SA public for a ride!

I purchased a Whirlpool Dishwasher from Makro which in January 2018 was still under guarantee.

In January the machine stopped working and it took Whirlpool three weeks to send someone out to fix it. His name was Mr Carreira. He said he would need to order parts which were unavailable in SA. Apparently, Whirlpool does not carry parts for the machines which Makro sells. Apparently Makro know this because of the amounts of complaints they receive. How do I know this? Because Makro's own Customer Service personnel have told this to me. Four weeks later - no parts. Finally a part arrives. Machine still doesn't work. Makro promises to replace the machines. Dineo at Makro promises over two weeks on four separate occasions that the machine would me replaced so that I would have a working Dishwasher. Now, nearly three months of backwards and forwards with ~Makro, Whirlpool and then Makro - NOTHING. Empty promises. Deadlines. NOTHING. No replacement machine. Dineo at Customer Services has been UNCONTACTABLE for the last week. MAKRO are Pathetic. You would be an idiot to ever buy from Makro and an even bigger Idiot to trust their extended warranty products. They are *****. They are Cheats. They are after all ****** not interested in their customers.