Makro are a joke, extended warranty is a ****

Makro South Africa: Makro after sales is a joke! We took an extended warranty on an LG 17kg top loader washing machine . We have had the machine since 2021(no problems) and the warranty lasts until 2026. On Wednesday last week the machine stopped working. Needless to say it’s Monday and I still don’t have a date when someone is coming to look at it - let alone fix it. I bet if it wasn’t under warranty someone would have been here last week. NEVER take an extended warranty from Makro. Once they have your money they are in no hurry to fix your machine. LG told me they could have already had it repaired !