NJ
Njabulo J

1 reviews | Active since Jan 2012

29 Aug 2024, 12:11

Makro are a bunch of ****s and *****s!!!

Makro was running a promotion, whereby if you bought 4 cases you receive a campchair. I bought 8 cases online and when they were delivered, there were no camp chairs. Followed up with them on Twitter first and they responded that I ordered incorrectly. I responded that I wonder what the Ombudsman would say. Then they changed to say they would pass my complaint on to the correct person. This happened again via email and WhatsApp. Then I received an invoice from Makro Springfield which showed the 8 cases and no campchairs. Minutes later received an amended invoice which now showed camp chairs which, if audited would be as if I received the campchairs. Luckily I have both invoices and have raised the matter with the ombudsman. Makro has gone to the pits with their customer service. Absolutely disgusting, in addition have become ****s and a bunch of *****s. They’d do well in government though. By the way, I still do not have my camp chairs, nor am I getting any responses from them. Bet they did this to a lot of people, because that who they are now. Just be careful with your money when spending on *****s.

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Replies (1)
NJ
Njabulo J's update30 Aug 2024, 08:47
Reviewer Update
Good day,

Thank you for the feedback.

When can I expect a resolution?