AS
Angelique S

1 reviews | Active since Aug 2014

11 Nov 2015, 17:00

Makro approves at first and then all of a sudden

I app**** for a makro store account and took in my statements and everything. They sent me an sms and email telling me i have been approved. After about 3 hours all of a sudden the declined me. This is such poor service from makro and now i understand why people rather shop at president hyper!!!

0
Replies (1)
Makro
Makro's reply12 Nov 2015, 08:02
Official
Hello Allme007,


Thank you for bringing the query to our attention.

RCS, is the credit provider, who underwrites our Credit Card. They are a registered credit provider in South Africa and as such have to comply with all NCA Rules and Regulations as required by law. RCS will be in a much better position to answer your questions relating to your query. Please do not hesitate to contact our Customer Service Department telephonically on *** or via e-mail ***


Regards
Mmule Moropa