Makro and Wumdrop worst delivery services for online orders

I placed an order for chairs and a table. Only the table was delivered, and the chairs were cancelled without informing me.

I reordered the chairs and received an SMS confirming delivery. The delivery never happened. I was later told the driver had car problems, then received false messages saying I was unreachable, even though someone was at home and there were no missed calls.

My order was cancelled again without notice. After contacting WhatsApp support and a supervisor, I was advised to place the order again and was promised fast-tracking.

On the delivery day, the driver said she was nearby, but went in the wrong direction, became agitated, and refused to turn around.

While the person at home was trying to share a live location, the driver hung up and returned the order, falsely claiming I was unreachable.

Overall, this was an extremely frustrating experience marked by poor communication, repeated cancellations, and unprofessional delivery handling.