Makro and Vodacom worse service

I had the worse service ever at Makro . The Indian Man was not interested in solving my problem with Vodacom and Vodacom are just as dumb . I wanted to get an Add On Contract to the existing one and they couldn’t assist me with my Issue . On top of the the person at the Vodacom help desk did bother to keep his voice down and told me I had A low credit score in front of another seated customer at the same desk. That is highly unacceptable. I have checked my credit score and I’m 95 % better of than other South Africans . That man was not interested in customer services and Makro and Vodacom seriously need to check up on these people. I’ve been with Vodacom for 5 years and I pay R1500.00 and they won’t allow me to add another contract. What kind of bull is that. I recommend that people look to other service providers because Vodacom and Makro don’t care for the customers that keep them in business.