KT
Kevin T

1 reviews | Active since Feb 2015

04 Nov 2025, 14:08

MAKRO AND SKYWORTH TV

I bought a 65" QLED TV from Makro Carnival in June 2025 based on the promotional price, the three year warranty and the suppliers warranty details which say "we come to you" if the unit is in proximity to their depot. They are in Chloorkop, I am in Boksburg - great! Only after the unit started "swawking" one evening in standby mode and woke up the household I called Makro and registered the complaint. A whole 8 days later another call from Makro, please send the details again with photos. This done, I am now told I must pack up the TV and a courier will be sent to collect the unit for inspection! this after the sales person told me "they come to you". I am responsible for the packaging to ensure that the unit is not damaged. Similar happened to me with a Samsung microwave a year ago. Buying any electronic equipment from Makro is a lottery when it comes to warranties. I would certainly NOT recommend Skyworth either. Rather stick to a reputable brand like Samsung which is what I should have done in the first place.

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