JN
Jacques N
1 reviews | Active since Aug 2013
14 Dec 2022, 21:18
Makro and RCS don't care! Allowed ***** on my account!
Someone managed to **********ly buy R22 000 on my Makro RCS card at a Makro store in Johannesburg without having my Makro RCS card or my ID with them, not to mention I live in Cape Town. There were some of my own funds in that account, that I had saved during the year with the intention to buy Christmas presents at Makro this December. Now I am without a Makro RCS card as well as my own funds I had saved in there. It has been over a month with no resolution from Makro or RCS. Seem that neither of these companies care about their customers.
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Replies (1)JN
Jacques N's updateReviewer Update
21 Dec 2022, 19:01I have received no further communication from Makro. RCS sent me a mail saying I can collect my card at Makro, after spending an hour in the store and them expecting me to stand and wait while they phone RCS to remove a block and then phone them again to authorise the new card, I left. My credit profile was now been negatively affected by this and RSC has not fixed it, which is affecting a bond application I have pending. But as I said, Makro and RCS just don't care.
JN
Jacques N's update21 Dec 2022, 19:01
Reviewer Update
I have received no further communication from Makro. RCS sent me a mail saying I can collect my card at Makro, after spending an hour in the store and them expecting me to stand and wait while they phone RCS to remove a block and then phone them again to authorise the new card, I left. My credit profile was now been negatively affected by this and RSC has not fixed it, which is affecting a bond application I have pending. But as I said, Makro and RCS just don't care.