Makro and Razorbill Goods SUCK!!!!!

So I bought a laptop from Makro online, supp**** by Razorbill goods, 2 months in and the laptop doesn't want to start up, need to reload windows. really after 2 months!! then I emailed Makro, who send me a ref no, but no further communication. emailed Razorbill Goods, who rep**** to contact Makro to collect and send back so they can repair it seeing as its still under warranty. and how exactly is that supposed to help me?? so you repair it and 2 months later I sit with the same issue?!!?!?! NO customer service received from either of these companies! PATHEIC!!! you got your money so why worry that your piece of **** laptop you are selling has issue!!! if you want service and a WORKING laptop, DO NOT BY FROM MAKRO or RAZORBILL GOODS!!!!!!!!!!!!!!!