HP
Hendrik P
1 reviews | Active since May 2019
13 May 2019, 13:56
Makro and its customers service
I have received a call from makro management. Where we spoke about the frige and the contents. They said they could not help me but the National Management would contact me where nothing has happened yet. This after a week of no contact from makro management. I wish they could take customer service more seriously
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Makro's replyOfficial
13 May 2019, 17:00Good day Hendrik,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our call centre. We will contact the national contact centre and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our call centre. We will contact the national contact centre and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply13 May 2019, 17:00
Official
Good day Hendrik,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our call centre. We will contact the national contact centre and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience and the service you received from our call centre. We will contact the national contact centre and attend to the complaint. As soon as we receive further information, we will contact you.
Again, we do apologize for the way you were treated and for the inconvenience caused.
Kind Regards,
Makro Hellopeter Team