Makro and Hisense very BAD Service 👎

I bought a Hisens fridge frm Makro in 2019 Nov. I then noticed that the bottom freezer door does not fully close. I reported this to thier Call center and Hisens was called in. Hisens techs came to my house about 3 times and according to them this was sorted. A year later the fridge started to overfreez which I again called Makro. It took about two weeks to get the Hisens tech out and when they finally came I was told it's a gas that has ran out. To my surprise the fridge is still new yet it already has a gas issue. It has been more than 2 weeks since they were last in my house and no one has called me or come back to me. The service is ridiculous from both parties. I honestly do not see myself supporting Makro anytime soon as they want to make it my job now to chase after Hisense.