Makro and Dawn Wing - useless

Item: Makro
Rating: 1
Author: Mandy K

Your service via your courier service company Dawn Wing is useless. I am waiting for a product to be delivered that was ordered 7 weeks ago. Dawn Wing are not experts in delivery service, as they claim and it is actually your responsibility to sort this out not the customers. I am not calling Dawn Wing again to try and resolve this matter. You took my money so sort it out!!!!

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Apr 2021, 09:13

Good morning Mandy,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Apr 2021, 09:13

Official