GP
Gideon P
1 reviews | Active since Dec 2018
30 Jan 2024, 07:51
Makro and Bestway Pools *******
Buy a Bestway pool over R4000, pool pump packs up after 3 months, am told no one on site to assess, have to wait 6 weeks to assess and inform me of outcome although they sell the pumps separately as well, ABSOLUTELY LUDICROUS, WHAT CONDITION WILL A VINYL POOL BE IN AFTER 6 WEEKS AND WHOSE COST IS IT GOING TO BE TO TRY RECOVER THE POOL AND WATER CONDITION AND/OR EMPTYING SAME AND PAYING FOR 10000 LITERS OF WATER TO REFILL......I CAN BE CONTACTED ON *** or *** if any management has the answers to this $##%&&"#@^& service and/or ******* ripp-off product.
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Gideon P's updateReviewer Update
30 Jan 2024, 08:42Thank you with all this rain and lightning it is quite a matter of urgency, I do have the pool covered although still not ideal without a pump, in terms if usage, I read the instructions, did not run it more than 6 hours at any time, did not run it while swimming.... so I do not know what else needs to be assessed...thank you.
GP
Gideon P's update30 Jan 2024, 08:42
Reviewer Update
Thank you with all this rain and lightning it is quite a matter of urgency, I do have the pool covered although still not ideal without a pump, in terms if usage, I read the instructions, did not run it more than 6 hours at any time, did not run it while swimming.... so I do not know what else needs to be assessed...thank you.
GP
Gideon P's updateReviewer Update
01 Feb 2024, 06:48Going on 3 days, my pool deteriorating by the day and worst of all you have 1000's of staff walking around doing nothing AND ONLY AUTOMATED EMAIL RESPONSES, NOT EVEN A CALL TO UPDATE YOUR CLIENT OR ANYTHING........JUST AN AUTOMATED EMAIL.........MORE PATHETIC CLIENT SERVICE IS ACTUALLY IMPOSSIBLE ALTHOUGH YOU HAVE YOUR MONEY FROM THE PURCHASE RIGHT? BESTWAY HASN'T EVEN RESPONDED LOL! F' RIDICULOUS!
GP
Gideon P's update01 Feb 2024, 06:48
Reviewer Update
Going on 3 days, my pool deteriorating by the day and worst of all you have 1000's of staff walking around doing nothing AND ONLY AUTOMATED EMAIL RESPONSES, NOT EVEN A CALL TO UPDATE YOUR CLIENT OR ANYTHING........JUST AN AUTOMATED EMAIL.........MORE PATHETIC CLIENT SERVICE IS ACTUALLY IMPOSSIBLE ALTHOUGH YOU HAVE YOUR MONEY FROM THE PURCHASE RIGHT? BESTWAY HASN'T EVEN RESPONDED LOL! F' RIDICULOUS!