Makro Amanzimtoti pathetic service

Item: Makro
Rating: 1
Author: Malcolm M

Makro Amanzimtoti i have purchased a double door DEFY fridge/frezer. Its not even 1 year and the freezer stopped working. all my stuff from the freezer had to be thrown away as it got rotten. Makro said that i must email them pictures and that they will pay for it. they only fixed the problem after 4 days, and now say that they will not pay for contents. Makro has only responded after 2 weeks.

Helpful (0)

Replies (2)

Makro's replyOfficial

19 Mar 2019, 08:49

Good day Malcolm

Thank you for bringing this to our attention.

We're sorry for the service you've experienced. We can assure you that this is certainly not what we want happening to any of our customers.

We will address this with the relevant parties at the Amanzimtoti branch to ensure a resolution is provided.

Apologies for the inconvenience caused.

Kind Regards
Hellopeter Team

Makro's reply19 Mar 2019, 08:49

Official

Malcolm M's updateReviewer Update

19 Mar 2019, 11:47

Hi Thanks for replying, looking forward to a solution this time. King Regards M Moodley

Malcolm M's update19 Mar 2019, 11:47

Reviewer Update

Hi Thanks for replying, looking forward to a solution this time. King Regards M Moodley