JR
Johan R
1 reviews | Active since Mar 2014
14 Jun 2022, 12:55
Makro Amanzimtoti no interest in customer service
Bought a Playstation controller on 5/12/21 at Makro Amanzimtoti. Took the controller back today as it is not working anymore. Only to get told that the warranty expired on the 6th of June....so I am a few days late. Went into the shop and bought a new controller, asked about the warranty and was told 12 months, then 6 months so not sure what it is. Am I going to be sorry I bought a controller from Makro again in 6 months? Most probably if this is how they treat regular customers...did not look at the controller just said sorry out of warranty.
Helpful (0)
Replies (1)0
Replies (1)JR
Johan R's updateReviewer Update
17 Jun 2022, 18:30Makro Customer Service contacted me on Tuesday. They assured me that a Manager from Makro Amanzimtoti will contact me and sort out my problem. Today is Friday...Maybe just take my business somewhere else. Sad service.
JR
Johan R's update17 Jun 2022, 18:30
Reviewer Update
Makro Customer Service contacted me on Tuesday. They assured me that a Manager from Makro Amanzimtoti will contact me and sort out my problem. Today is Friday...Maybe just take my business somewhere else. Sad service.
