MAKRO AMANZIMTOTI EMBOKOTWINI RYOBI

I am constantly subjected to poor service from Makro amanzimtoti EMBOKOTWINI. Ryobi trimmer was first sent in March 2022 for repairs, again in June I had to return it because it was still faulty. i have sent my Ryobi trimmer unit for repairs twice they have returned twice and still not working.