Makro Alberton shocking

I’ve now come to a point where I need to ask, how is it possible that Makro Alberton is still in business.

They have the absolute management operations that I’ve ever seen for such a large organisation.

I’ve just left the store once again to be frustrated shopping at this branch.

This is not the first time and I’m sure if not rectified, the last.

• Trolleys in terrible condition, need to pull them instead of push due to the wheels not working. • No packers at the tills. Each teller must pack bags. This creates backlog at the tills. Surely this can be addressed to enhance the shopping experience at the store. • Conveyer belt not working. This is just bad maintenance. • Staff are obviously not motivated or enjoy working there. They are unfriendly and miserable. I truly feel that Massmart can step in and get this resolved.

When you go shopping, you have the option to choose where and who. Why must a great store like Makro suffer because of the Alberton store.