LS
Linda S

1 reviews | Active since Mar 2010

17 Sept 2019, 15:04

Makro Alberton RCS Group *****

On Thursday, 22/08/19 i received messages saying "Thank you for purchasing at Foschini retail on card***** for R..........(amount) on 22/08/19 at 19:41. After that i received another message saying the same but for a different amount. This was at 19:44. And then a message saying PLEASE NOTE THAT THE BALANCE ON YOUR MAKRO CARD IS NOW MORE THAN YOUR CREDIT LIMIT AND THIS ADDITIONAL AMOUNT WILL BE ADDED TO YOUR NEXT INSTALMENT" I contacted the customer line and asked them to stop the card. I would LOVE to know how can someone use my Makro credit card without my Makro card, My Makro credit card,My id, the sms that is sent to ones phone, and also after hours when the place is closed?? And how does someone "buy" something from Foshini retail at Makro. This sound like an inside job to me from the people at RCS group. Don't you think?

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Replies (1)
Makro
Makro's reply17 Sept 2019, 16:37
Official
Good day Linda,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact RCS and advise them of this matter and as soon as feedback is received, we will contact you.

Kind Regards,
Makro Hellopeter Team