LJvR
Lynda Janse van Rensburg

1 reviews | Active since Jan 2014

03 Mar 2025, 15:11

Makro airfyer

It is the worst ever. I bought an airfryer online from Makro. Recieved it and is not working. Thes was a 50 year birthday gift in desember 2024. It was nit working. From the benning of january i tried to get them to pick it up. They eventualy picked it up on the 8 February 2025 after i phoned everyday. Now i am phoneing everyday to find out what is happening as i dont get any email or phone call or nothing. It is already the 3rd of March 2025

0
Replies (7)
Makro
Makro's reply07 Mar 2025, 12:14
Official
Hi Lynda Janse van Rensburg
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.

Kindly be advised , we have escalated the query to the relevant department. 

Kind regards
Hello Peter Team 

Best regards,

LJvR
Lynda Janse van Rensburg's update07 Mar 2025, 20:27
Reviewer Update
Hi. What you wrote now is what i am hearing daily. This is like the only answer you ever recieve
Makro
Makro's reply11 Mar 2025, 11:16
Official
Hi Lynda. 

Sorry for the late response , please be advised as we are still waiting feedback from the relevant department. 

Best regards,

LJvR
Lynda Janse van Rensburg's update11 Mar 2025, 12:35
Reviewer Update
Which you will not get. I am waiting more than a month for any responce and nothing. No responce, no airfryer and no refund on my money
Makro
Makro's reply14 Mar 2025, 10:28
Official
Good day 

Kindly be advised , we have sent over another escalation. 

Kind regards
Hello Peter Team 

Best regards,

LJvR
Lynda Janse van Rensburg's update16 Mar 2025, 09:53
Reviewer Update
Goodday

Yes
Every sevond fay they do send a new escalation. Its jist because i phone every second day. An R750 airfryer is cisting me more than R1000 already. But still I have to phone necause they got their money and niw stuff the customer
Makro
Makro's reply24 Mar 2025, 09:53
Official
Hi Lynda

Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.

Please be advised , your query is at the relevant department & we are awaiting feedback.

Kind regards
Hello Peter Team 

Best regards,