TE
Thelma E

1 reviews | Active since Jan 2018

13 Nov 2023, 11:42

Makro After Sales service on a faulty fridge

We bought a new Defy F740 Defy fridge on the 30th September 2023. 1st problem was that we only wanted the fridge delivered on the 24 September as we were moving. No 1 understood this and we had the fridge delivered. Only opening it after moving. The fridge part doesnt cool . Numerous mails and a Jobnr *** on 07/11/2024 no technitian or Makro. Absolutely unacceptable after sales service. Surely this fridge has a guarantee.

0
Replies (1)
TE
Thelma E's update13 Nov 2023, 13:37
Reviewer Update
I take note of the reply. This has to be a matter of urgency and not one of the dozen empty promises.