JB
Jabu B
1 reviews | Active since Mar 2021
17 Mar 2021, 12:50
Makro
THIS IS A VERY UNACCEPTABLE AND VER VERY TERRIBLE SERVICE!!!!!, i am an order online, they delivered a wrong item, they then tell me a week later that i will have my order on a set date now they are giving me the run around.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
17 Mar 2021, 13:19Good day Jabu,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply17 Mar 2021, 13:19
Official
Good day Jabu,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
JB
Jabu B's updateReviewer Update
17 Mar 2021, 13:31I CAN NOT WAIT 24-48hrs, Please resolve this matter today.
JB
Jabu B's update17 Mar 2021, 13:31
Reviewer Update
I CAN NOT WAIT 24-48hrs, Please resolve this matter today.
JB
Jabu B's updateReviewer Update
17 Mar 2021, 13:51THEY ARE NOW TELLING ME THAT THE ITEM IS OUT OF STOCK AND THEY ARE PROCESSING A REFUND. SUCH A TERRIBLE SERVICE, STAY AWAY FROM MAKRO. RATHER BUY FROM TAKEALOT.
JB
Jabu B's update17 Mar 2021, 13:51
Reviewer Update
THEY ARE NOW TELLING ME THAT THE ITEM IS OUT OF STOCK AND THEY ARE PROCESSING A REFUND. SUCH A TERRIBLE SERVICE, STAY AWAY FROM MAKRO. RATHER BUY FROM TAKEALOT.