Makro acted ********ly
<p>Good day to all</p> <p><br />I considered applying for a Makro credit card. By the time of completing the on-line application, I received an email...see below, stating that...I quote!</p> <p>Please note that we will require a copy of your ID and your latest 3 months payslips or bank statements in order to process your application.<br />Once we have received all your documents we will continue to process your application.<br />I refer to the wording - once we receive requested documentation etc....we will proceed - it is clearly stated in your email!!</p> <p>I have NOT, I repeat, I have NOT comp**** to your request to send additional information. I have held the right to either continue or to stop with the application by not complying.</p> <p>Makro have, being SO DESPERATE for business, GONE AHEAD AND OBTAINED MY BANK STATEMENTS WITHOUT MY CONSENT!!!</p> <p>I have not completed my application, how can you just jump in and obtain my bank statements - why do you still bother to request it from a client, if you are going to obtain it anyway ...without consent!!! Dont you want to gain access to all my financial details, while you are about it? You will be able to see whether I am rich or poor...shame on you!</p> <p>Then I receive a call, rather threatening, enquiring what is going on on my bank statement - no introduction, no reason for call...so rude!</p> <p>I received another call from a rather rude gentlemen "forcing" me to accept his explanation that I have given consent via terms and conditions....please prove it to me that even if had accepted the terms and conditions that my intention was to continue with the application since I have not comp**** to the outstanding documentation as in your email, it states that the application will ONLY be processed on receiving of outstanding supporting documentation....prove to me that I have given Makro consent to continue!!!</p> <p>Makro has now established themselves as a ************* company and I will contact who ever wants to listen and support (via facebook, twitter, linkedin, Hellop Peter etc) me in my endeavor to prove that Makro acted ********ly!</p> <p><br />I need a written explanation to all my facts that I have given and not a lame apology or a rude gentlemen phoning. Please dont threaten me - you messed up - you own up!</p> <p> </p>
Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Good day,
Thank you for your enquiry and please accept our apologies for the inconvenience we have caused. Understand that the matter was addressed with you and it is now resolved.
Regards
Mbali Makhanya
Good day,
Thank you for your enquiry and please accept our apologies for the inconvenience we have caused. Understand that the matter was addressed with you and it is now resolved.
Regards
Mbali Makhanya
