Makro account dealt with *********ly

This is what follows after one person has been pushed beyond their limits.My makro account was handed over to MUNNIK BASSON AND DAGMA INC. a while ago. so I settled the account and received a paid up letter on December 10th 2014. this morning I received another email stating that the same account was handed over again to RL DALY INC even though the card has not been used since nor has it been active. So I phoned RL DALY They stated that I should send the paid up letter but as long as this matter remains unresolved interest will incur and I will be liable for the costs. so I phoned RCS directly and they said well... when MUNNIK BASSON AND DAGMA sent the file back there were still fees outstanding its not their problem I should sort it out with RL DALY. so not having the money to gamble with interest and lawyer fees incuring on this account. I paid the amount outstanding sent them the POP as well as the paid up letter from MUNNIK BASSON AND DAGMA and informed them that I will be escalating the matter which I have on the advice of my attorney to the Law Society of South Africa, as this is ********* practice by all parties involved and no one is willing to take you seriously or help yo