Makro abuse

Yesterday I called the Macro credit section to complain about an account I once had with them and I had closed in 2023. I gave them instructions to please close the account and they never did.

In May 2025 vultures like Bleulabel went into my account and created a subscription account for me and now Makro say I owe them.

Iv never opened this account or received any item from them as a sign of transaction.

I called the Manager at Makro asking why they failed to close that account despite my instructions. The explanation I got is that it had a credit of R93.00 and that’s why it couldn’t be closed. When I’m asking why they never informed me I had a credit, he can’t answer.

When I demanded more answers, he pretended he was keen to help me by making me hold the phone for the whole hour.

Surely this conduct of that Manager is disgraceful, how can he be in that position and yet he can’t have solutions to customer problems?

How can he victimise me for the second time when I had closed the account and they failed me? On top of that they are harassing me with their calls saying I owe them.

Makro Manager please wake up and smell the coffee. This third party of yours called Bleulabel is abusing customers. Please stop this abuse.