EM
Edward M

1 reviews | Active since Feb 2019

14 Feb 2019, 16:04

Makro - a pain in the neck.

I bought a washing machine online on the 7th of February from Makro. This was after days of failing to use their website with the customer care that kept on saying please try after an hour or two. I eventually managed to pay and the estimated date of delivery was the 14th of February. Till today, I have heard nothing from them. I have tried calling their customer call center to no avail. The status of the order has not changed and nobody seems to care about updating me what is going on.

Long story cut short, I regret buying from Makro and I have learnt a lesson, NEVER!!! Makro sucks. I wish I had bought this machine from Takealot. If you want to save yourself from this headache, please do not buy online stuff from Makro and expect that they will deliver on time. I am fuming!

0
Replies (1)
Makro
Makro's reply14 Feb 2019, 16:08
Official
Good Day Edward,

I'm sorry that we didn't deliver your order as expected and for the overall service. 

I assure you this isn't the kind of service we want to offer you as our customer.

We will revert beck to u as soon as i feedback.

Kind RegardsTebogo Koitsioe