Makro a company that cares - I THINK NOT!!

I have complained 4 times this wee****! I still have had no response from Makro!!! Word of advice to all consumers - find a different store to purchase from. 3 weeks with no washing machine. I have tried calling - no one comes back to me or their phones are never answered. All staff refuse to put me through to a manager. I post on Hello Peter and a so called "company that cares" does not give a damn! MAKRO GET THIS SORTED!!!! I have paid for this, it is not like you are doing me a favor!!!!!!